Privacy Policy for Sanad App

Last updated:20-11-2025

Becom Company for Electronic Financial Services places the almost importance on protecting the privacy and confidentiality of users of the Sanad application, whether used through the website or via smartphone applications.

Maintaining user privacy is a fundamental principle that we are fully committed to, in accordance with the provisions of Libyan Commercial Law No. (23) of 2010, and the provisions of laws related to data protection and electronic transactions.

1. Company Introduction

The Sanad application is one of the projects of Becom Company for Electronic Financial Services. The company operates in the field of providing electronic financial services and selling digital cards through approved electronic channels.

2. Information Collection

When you use the Sanad application, you give explicit consent for us to collect, process, and store your personal data for the following legitimate purposes:

Basic Personal Information that you provide during registration, such as name, phone number.
Transaction Information such as purchases, balance, and usage dates.
Additional Data that you voluntarily provide during shopping or communication with technical support.

The collection and use of this information is only permitted for purposes related to the application's services and improving the quality of service provided to users.

3. Use of Information

The data and information collected in the Sanad application are used for the following purposes only:

Operating and developing the services provided within the application.
Facilitating purchase and payment processes and managing balance.
Improving user experience and customizing offers and services.
Communicating with users through official channels to notify them of updates or alerts.
Complying with legal and regulatory obligations in force in Libya.

Under no circumstances will user data be sold, shared, or rented to any third party except after obtaining explicit permission from the user or based on an order issued by a competent judicial authority according to Libyan law.

4. Data Protection

Becom Company is committed to taking all necessary technical and organizational measures to protect user data from unauthorized access, loss, modification, or unlawful disclosure.

Data is stored on secure servers and under electronic protection systems compatible with the technical standards approved in Libya.

5. User Rights in Managing Their Data

The user has the right at any time to:

Request updating their personal data or correcting it.
Request suspending their account or deleting their data permanently from the system, by contacting customer service.
Object to the use of their data for marketing or advertising purposes within the application.

6. Disclosure of Information

No user data or information will be disclosed except in the following cases:

Based on prior written or digital consent from the user.
In implementation of a legal obligation issued by a regulatory or judicial authority within the state of Libya.
In case of extreme necessity to protect the company's rights or the rights of other users.

7. Modifications to the Privacy Policy

Becom Company for Electronic Financial Services reserves the right to modify or update this policy from time to time in accordance with applicable laws or technical developments.

Any update will be published on this page, and your continued use of the application after modification constitutes your implicit consent to the updated policy.

8. Applicable Law

This policy is subject to and interpreted in accordance with the provisions of Libyan Commercial Law and laws related to data protection and cybercrimes.

In the event of any dispute related to its application, jurisdiction shall be to the Libyan courts within Tripoli City.

9. Contact Us

For any inquiries regarding the privacy policy or to delete your personal data, you can contact us via:

📧 info@becom.ly
📞 091-0919163
Or through the technical support service within the application.